Shipping policy

DIGiNXS LABS – Shipping Policy

Shipping Policy

At DIGiNXS LABS, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.

Order Processing Time

All orders are processed within 2–5 business days.
Orders are not processed, shipped, or delivered on weekends or holidays.
During high-volume periods (sales, holidays, product drops), processing times may be slightly extended.

Shipping Time & Delivery Estimates

Standard Shipping: 5–10 business days
Expedited Shipping (if available): 3–5 business days

Total Estimated Delivery Time:
7–15 business days (processing + shipping)

Delivery times may vary depending on your location and shipping carrier.

Shipping Rates

Shipping costs are calculated at checkout based on:
- Order weight
- Shipping destination
- Selected shipping method

Promotions or free shipping offers may be available from time to time.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.
Please allow 24–48 hours for tracking updates to appear.

Shipping Locations

We currently ship within the United States.
International shipping may be available in the future.

Delayed or Lost Packages

DIGiNXS LABS is not responsible for delays caused by:

Shipping carriers (USPS, UPS, FedEx)
Weather conditions
Incorrect or incomplete shipping addresses

If your package is lost or significantly delayed, please contact us at:
info@diginxslabs.com

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, contact us immediately at info@diginxslabs.com.

Damaged or Missing Items

If your order arrives damaged or incomplete:

Contact us within 48 hours of delivery
Include your order number and photos of the issue

We will work quickly to resolve the problem.

Dropshipping Notice

Some of our products are fulfilled through trusted third-party partners.
This allows us to offer a wider range of items while maintaining quality and efficiency.